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Access to the Experts

Professional Services -
Information Technology from your point of view.

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Industry experts

Industry
Experts

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Senior
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Unique
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Well
Developed

Professional Services gives you direct access to the latest technology, leveraged and custom-built for your needs to take your business to the next level.

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Professional Services

It’s less about keeping up with leading edge technologies, it’s more about how to make those technologies add value to your organization.  We make it a point to be at the forefront of new IT developments and trends, you make it a point to be at the forefront of your business - together we develop the custom solutions that bring specific value to you and your customers.

From technology strategy to architecture, implementation, operations, and service improvement, our suite of Professional Services are designed to adjust to your particular scale and needs. Together we can develop custom solutions to help you roadmap and execute your organization’s innovations.
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"It's always hard saying goodbye to a project because we think of it as 'our' brand, as much as our partners do."
-Katrina Masters, Developer, Uplift
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Implementations and Project Management

For over 15 years, Universal has been successfully deploying IT solutions across a multitude of technology domains and business sectors.  

We bring that experience to every implementation, and our engineering team maintains certifications from many of the top IT vendors to continually remain current in emerging technologies.  

We can help you manage all phases of your technology deployments, from sourcing to staging, installation, configuration, and go-live support.  

Our team will also prepare complete hand-off documentation for transition to IT operations management, and the entire project lifecycle is managed by an experienced Project Manager.
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"It's always hard saying goodbye to a project because we think of it as 'our' brand, as much as our partners do."
-Katrina Masters, Developer, Uplift
Learn More
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Audits & Assessments

Where to start IT refresh and transformation initiatives is a common question.  An infrastructure assessment will help you answer questions such as...

Our consulting engineers will help you establish a clear starting point, and a roadmap to mitigate any gaps.

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"It's always hard saying goodbye to a project because we think of it as 'our' brand, as much as our partners do."
-Katrina Masters, Developer, Uplift
Learn More
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Strategic Technology Staffing

Universal can help you with strategic skillset allocation, either term-based or full-time, to complement your staff, provide cross-training, or temporarily fill skills gaps while your staff is trained.  

We can allocate pre-screened technologists from many disciplines – security, full-stack cloud, data science, developers, IT architecture, project/program managers, and more – remote or on-site.
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IT Asset & Maintenance Management

Full asset lifecycle management, from purchase and acquisition, global logistics, maintenance contract management, asset management, and end-of-life management, we can help you address technology needs across your international business locations.

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Man headshot in circle
"It's always hard saying goodbye to a project because we think of it as 'our' brand, as much as our partners do."
-Katrina Masters, Developer, Uplift
Learn More
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solutions overview

Dedicated to providing clients with customized technology solutions to meet their business needs.

Globe
Global organization

We keep your customers and you, both, updated on the status of the package-in-transit,

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Industry leading partners

We keep your customers and you, both, updated on the status of the package-in-transit,

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Cloud ☁
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Technology Domains Expertise

Our experts, methodologies, and tools can help you accelerate your transformation initiatives across many areas:

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Cloud Services

Being ‘in the cloud’ is normal, being in it cost effectively, securely, and in an operationally efficient manner, is where organizations often struggle.  Our cloud team can help you navigate Private, Hybrid, and Multi Cloud architectures, and help you establish financial governance to control your cloud consumption.
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Datacenter Services

Including networking, compute, storage, hyperconverged, remote-worker access, Internet, security, and more.
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Metro and Wide Area Networks

From Global SD-WAN, to high-performance optical MANs, Datacenter interconnects, Extranets - we can build and manage high-performance networks for your distinctive business requirements.
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solutions overview

Dedicated to providing clients with customized technology solutions to meet their business needs.

Globe
Global organization

We keep your customers and you, both, updated on the status of the package-in-transit,

Icon of people shaking hands
Industry leading partners

We keep your customers and you, both, updated on the status of the package-in-transit,

Get Started For Free
Cloud ☁

Technology Domains Expertise

Additional areas:

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Unified Collaboration

We specialize in the full suite of Cisco unified collaboration technologies - call management, voice mail, video, chat, web collaboration, gateways, and integrations with other collaboration platforms - in regional and global footprints.
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Wireless and Mobility

We can manage enterprise access, performance, and security for mobile and wireless technologies.  From BYOD to the branch office, to the home office, guest Wi Fi, web and video conferencing, we can maximize your existing investments.
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Security

Every facet of your technology footprint-endpoint, network, applications, cloud - needs security underlay as core design parameter.    

Our engineers can help you fortify your security posture and, as importantly, establish the security operational program to ensure continuous protection of your digital business assets.
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